Speed-to-lead WhatsApp agents
Every portal and form enquiry answered, qualified, and booked in under two minutes — Arabic or English — logged to your CRM.
01 Dubai · UAE · AI Workflow Automation
AI Workflow Automation
for UAE businesses.
We design, build, and operate the workflow automation that connects your CRM, finance, ops, and the spreadsheets nobody admits to — so your team operates instead of copy-pastes. Bilingual, PDPL-aware, priced in AED.
DIFCFinancial free zone
ADGMAbu Dhabi
DMCCFree zone · Dubai
Hub71Tech · Abu Dhabi
Dubai Internet CityTech hub
JAFZATrade · Jebel Ali
Smart DubaiGovTech
DAFZAAirport free zone
02 What we automate
From the noisy front office
to the back-office grind.
Lead routing
Capture, qualify, and route on WhatsApp and web — in Arabic and English.
Documents
Emirates ID, trade licences, invoices, BOLs, customs declarations — extracted and verified.
Support & ops
Tier-one resolution, COD confirmation, returns, exception triage.
RevOps & reporting
Pipeline, attribution, ESG and regulatory — the spreadsheet ritual replaced.
03 Where it pays off first
The eight workflows
UAE businesses automate first.
Each one ships as a focused build with evals, monitoring, and a documented handover.
Emirates ID, trade licence and invoice extraction
Structured output, sanctions and validity checks, exception routing — tuned to the UAE document set, not generic OCR.
WhatsApp tier-one and returns triage
On your real order and policy data, with clean human handover the moment confidence drops or the issue is sensitive.
Customer onboarding under DFSA, FSRA, or CBUAE
Document collection, screening, scoring, and audit trail — human-reviewed at the edge cases.
Finance and ops reconciliation
The overnight spreadsheet workflow, replaced with a monitored pipeline that flags exceptions rather than creating them.
Operational triage and SLA protection
Incoming event → classify → suggested action → human review → resolution, logged. Replaces the late-morning standup.
ESG, regulatory, and operational reporting
Numbers drawn from your systems automatically; people analyse instead of assembling spreadsheets the night before.
Marketing automation and account orchestration
Behaviour-driven lifecycle and named-account ABM scoped against pipeline — not vanity MQLs.
Anatomy of a UAE workflow.
Trigger — a WhatsApp message, a form, a new record, or a scheduled run.
Context and retrieval — grounded in your real CRM, order, and policy data so decisions come from truth, not imagination.
Reasoning — the model decides what to do, within bounds you set, in the language the customer used.
Action — the workflow does the thing: books, updates, sends, escalates — in your systems.
Guardrails and handover — limits on what runs alone, with a clean escalation to a human carrying full context.
Logging and evals — every decision recorded, and a test harness that proves quality before and after every change.
Built to the UAE bar.
PDPL, DIFC, ADGM — scoped at kickoff, in-region data residency by default, audit trails that survive review.
Arabic and English — bilingual is a design constraint, not a translation layer. WhatsApp Business as the default channel.
Priced in AED — a first production system runs AED 90k–350k, retainers AED 25k–80k / month, 5% VAT on top. Scoped, not fixed-price.
Owned by your team — prompts, evals, configuration, and code in your infrastructure. No vendor lock-in.
▶ How it works
From first call to live
system in six weeks.
Week 0
Scoping call
45 minutes, free. We find the right first lever — no slides.
Week 1
Written scope
One page: the metric, the plan, and the cost in AED.
Weeks 2–6
Build
Working output by week two, eval’d against real data.
Week 6+
Handover
Documented and owned by your team. Retainer optional.
04 By the numbers
Lean by design.
- Independent since
- 2017
- First production system in
- 4–8 wk
- Retainers from
- AED 25k+
- Senior-led work
- 100%
Solo-founded and founder-led ever since. No holding company, no investors.
Working output by week two, handed over fully documented.
Operate-and-improve, monthly, cancellable. Many UAE clients keep us; some don’t.
The operator who scopes your engagement builds it.
06 Questions UAE teams ask
Usually in this order.
What is AI workflow automation?
Software that connects your tools, moves data, and takes actions automatically — using AI for the parts that need judgement (qualifying a free-text enquiry, extracting fields from a scanned document, summarising an alert) and deterministic logic for the parts that don't. The result: skilled people stop copy-pasting and the work runs while they sleep.
How is it different from RPA or a chatbot?
Traditional RPA is rules-only — it breaks when input changes. A chatbot answers questions but doesn't act. AI workflow automation reads messy input, decides, acts across your systems, and knows when to escalate to a human. We use deterministic plumbing where rules fit and AI where they don't.
What does AI workflow automation cost in the UAE?
A first production workflow typically runs AED 90k–350k depending on integration surface, data quality, and the compliance bar. Operate-and-improve retainers run AED 25k–80k per month. All figures exclude 5% VAT. We scope before we quote — there's no fixed-price page because the price follows the problem.
How long does it take?
First production system: 4–8 weeks from kickoff. Working output by the end of week two, eval'd against real data from week three. Workflows under a formal DFSA, FSRA, or CBUAE control framework typically take 8–14 weeks.
Do we own what you build?
Yes — prompts, evals, configurations, integrations, and code live in your infrastructure (your cloud accounts, your CRM, your repos). No vendor lock-in. If you stop working with us tomorrow, your team keeps operating the workflow.
Can it work in Arabic and on WhatsApp?
Yes — bilingual is a default design constraint, not a translation layer. We build on the official WhatsApp Business Platform so it scales and stays compliant. The system responds in the language the customer used, grounded in the same source of truth.
How does it handle UAE PDPL, DIFC, or ADGM compliance?
We scope the regime at kickoff — federal PDPL, DIFC DP Law, or ADGM DP Regs depending on where your entity sits — and design data residency, consent, and audit trail into the system. In-region deployment by default; personal data doesn't leave the boundary without an explicit agreement.
Which tools do you build on?
n8n and Temporal for orchestration; Anthropic and OpenAI for the model layer; Salesforce, HubSpot, Zoho, and regional CRMs; Snowflake or BigQuery for the warehouse; the WhatsApp Business Platform for messaging. Tool choice follows the problem, not a partnership.
Your turn
Book the scoping
call.
Tell us which workflow is bleeding the most hours. We’ll send back an honest read and an AED scope within 24 hours.